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Ben-N-Sandi
Ben-N-Sandi
Participant
September 25, 2016
Question

WHY is Adobe DELETING my documen scans???! Tons of work GONE!

  • September 25, 2016
  • 1 reply
  • 295 views

I'm getting pissed off that several pages of documents are suddenly being deleted by adobe - right in the middle of the scan.  We are paying good money for this product only to have this baloney happen - wtf is going on?!

This topic has been closed for replies.

1 reply

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
September 26, 2016

Sorry for the issue you are facing. This should not happen. Can you please elaborate what exactly is happening.

Does Acrobat crash or hangs after scanning multiple pages and all unsaved data is getting lost. Or somehow its deleting saved documents as well.

Also please share

- Acrobat version

- OS detail and

- Scanner detail

Thanks.

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