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elia7777
Participant
March 16, 2016
Question

Windows 10+Acrobat XI Pro. I have this error: Windows cannot find (route)\Acrobat.exe How can I do??? Thanks!!

  • March 16, 2016
  • 1 reply
  • 299 views

Hi,

I installed Acrobat XI Pro. My PC runs Windows 10.

When I want open the software, appear two errors: "Windows cannot find the file (route)\acrobat.exe ..." and "Problem to inicialize (route)\api--1-0.dll ..."

Please, I need help.

Thanks!!!!

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
March 16, 2016

Uninstall it, then run this tool (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) then re-install it.