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cefird@bacb.com
Participant
October 30, 2019
Question

Windows 8, Adobe acrobat Pro. Can not open .jpeg files

  • October 30, 2019
  • 1 reply
  • 359 views

Hello community, I need some help with a solution.

This issues occures on Windows 8, with Adobe Acrobat Pro.

The Error message is: Adobe Acrobat Reader DC has Stopped Working. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is avialiable".

 

Two key things. 

These .jpeg files will open with other apps like Windows Photos, paint and word.

I have uninstalled/reinstalled Adobe Acrobat Pro twice.

 

I could use some help with this issues as I cannot find help online, Thanks all in advance! 

This topic has been closed for replies.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
October 30, 2019

You say the issue is with Acrobat Pro but the error message is about Acrobat Reader DC... So which one is it? The two are not the same. The free Reader can't convert JPEGs to PDFs, but Acrobat can.

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