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-PonYacK-
-PonYacK-
Inspiring
June 19, 2020
Question

WINDOWS: Acrobat Pro Dc will not print - It says activate / expired

  • June 19, 2020
  • 1 reply
  • 376 views

I have a full paid suite - and can no longer print

 

I have tried the "work arounds" here https://helpx.adobe.com/acrobat/kb/error-pdf-creation-cannot-continue.html

 

But I have to do this daily.  

 

It used to work - so whats going on?

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 19, 2020

    Hi -PonYacK-

     

    We are sorry for the trouble. As described, you are unable to print the PDF file

     

    Is this a behavior with a particular PDF file or with all the PDFs that you try to print? Please try with a different PDF and check.

     

    What is the workflow or steps you are doing to print the file?

     

    Do you get any error message or code while printing the PDF? If yes please share the screenshot of the same for a better understanding.

     

    What is the version of the Adobe Acrobat DC yoiu are using? To check the version go to Help > About Adobe Acrobat DC and make sure you have the latest  version installed. Go to Help > Check for Updates.

     

     

    Also, please try to check for any missing/pending updates for printer driver and firmware and try updating them.

     

    You may also refer to the steps provided in the help article Troubleshoot PDF printing in Acrobat and Reader  and see if that works for you.

     

    Let us know How it goes

     

    Regards

    Amal

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