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2 replies

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
October 24, 2016

Please make sure your support wireless scanning and you have updated scanner drivers installed.

Also while installing it may ask you to select scanner is installed via USB/Wired/Wireless network.

Also you can try options available here: Troubleshooting tips for scanner issues when using Acrobat

Hope it will resolve your issue.

FYI: Acrobat 9 is very old version of Acrobat expired years ago, please try trial version of latest Acrobat DC. Download Adobe Acrobat free trial | Acrobat Pro DC

Thanks.

J
johnr64638852Author
Participant
October 25, 2016

Thanks updating printer drivers allows me to wirelessly scan.

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