Yesterday I downloaded the recommended program updates for my Acrobat XI Pro and now the program won't open and if I double click a pdf doc, nothing happens. Anyone else have that happen. I'm on a Dell Laptop w 64 bit.

Forum|Forum|10 years ago
January 31, 2016
2 replies
310 views

Yesterday I downloaded the recommended program updates for my Acrobat XI Pro and now the program won't open and if I double click a pdf doc, nothing happens. Anyone else have that happen? I'm on a Dell Laptop w 64 bit.

Install update and subscribe to Acrobat
Acrobat SDK and JavaScript

This topic has been closed for replies.

Test Screen Name

Legend

‌Where did you download these updates, and what recommended them?

kglad

Community Expert

suspend your anti-virus, right cilck the acrobat exe > click 'run as administrator'.

if that fails with no error message, reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded