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M
muskang16520613
Participant
March 2, 2016
Question

"Your account settings have changed"

  • March 2, 2016
  • 1 reply
  • 769 views

Hi Adobe Team,

User received the message from Adobe like that You no longer have access to Adobe Acrobat Pro DC through my organization (Yodlee). If you believe this is an error, please contact your team administrator for assistance.

Please let me know how we can fix this?

Regards

Muskan

This topic has been closed for replies.

1 reply

Rave
Community Manager
RaveCommunity Manager
Community Manager
March 2, 2016

Hi Muskan,

Which ID was used to activate the license?

Did the user try to reactivate and check.

Also can you please post a screenshot of the error.

Regards,
Rave

jaimeg75759299
jaimeg75759299
Participant
November 5, 2018

Hi Adobe Team,

I have Adobe DC license

I'm trying to trate a pdf from a pptx document.

From the Cloud, the system says I don't have the Adobe DC license.

From pptx directly I don't have the same ítem as I have in word at the top of the screen

Regards

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