Adobe Color Accessibility Tools Not Working

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Hi,

I am currently on my Macbook Pro. Every time I try to click on the Accessibility Tools I get this error.

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S

syed_mehadi

Adobe Employee

Thank you for reaching out to us. You are seeing this screen, as you might have your screen resolution set to smaller values (equivalent to tablet, where accessibility tools are not supported in portrait mode yet).

To solve this issue, you can increase the display resolution of your mac.

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C

congoleseAuthor

Participant

Hi,

I tried all four settings on my MBP but still received the same error. I am on a Macbook Pro with Built-In Retina display if that's of any help

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S

syed_mehadi

Adobe Employee

will it be possible for you to have a short meeting with us, so that we can check on your issue. if you are available, please share some preference of time between 8-10 AM (or PM) PST and drop an email to "rohijai@adobe.com".

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