Adobe Color is not loaded

Forum|Forum|2 years ago
June 2, 2023
3 replies
438 views

Hello everyone,

I'm having problems with the Adobe Color web page, specifically in the Create tab, all the others work.

The strange thing is that on my other laptop it works correctly and I have the same network settings, same browser ( Firefox 113.0.2).

I have already tried clearing the cache and cookies several times but to no avail.

Finally, I tried accessing the Adobe Create page with Tor Browser and it works.
I don't understand if it is a DNS problem or not, but I have Google DNS settings, as on the other laptop.

Kindly could you help me to find a solution?

This topic has been closed for replies.

S

syed_mehadi

Adobe Employee

my email id is syed@adobe.com

S

syed_mehadi

Adobe Employee

Thank you for providing your feedback to us. Will it be possible for you to have a short meeting with us, so that we can check on your issue? If that looks ok, please drop a mail to me, woth your preferred time (and tome zone).

Bob_Hallam

Legend

Your browser is set to reject al cookies. That should be changed. Disable any pop-up blockers and Ad blockers as well.

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

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