Adobe Color Themes Not Saving

Forum|Forum|6 years ago
March 21, 2019
4 replies
3478 views

Up until recently color themes I developed in the color wheel could be saved to my library. Yesterday I started getting this message and I am unable to save any color theme. The only option that works is to add them to swatches. This is on a personal computer, MACbook Pro. It is not part of any group, business, or network.

"Saving colors to Adobe Color is disabled. Please contact your IT Administrator."

adobe color themes panel

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Correct answer jain22rohit

There was some technical issue during that time. It has now been fixed.

Request you to confirm if it is resolved at your end or not.

2

26462504jxxt

Participant

Same issues here - very dissapointing considering its my first time using it. I'm abandoning the idea of using it now - got too much work to do. Adobe, you never cease to amaze

S

syed_mehadi

Adobe Employee

Sorry to hear about your experience. what error are you seeing during save? does the issue happen after page refresh as well?

if yes, please let us know and we can get into a short meeting with you, to check on your issue.

B

Bonnie276009547w78

Participant

I'm having this issue now?

Seantoonagh

Participant

Having the same issue but I was told by Technical support the issue was PS2020 related and not yet resolved? this was on the 18/03/2020

T

traestanley

Participant

I am encounterin this problem today. is there a soloutions? working in aftereffects, on my personal laptop. thanks

S

syed_mehadi

Adobe Employee

Please see if your library list have loaded, before saving the theme. If that has already loaded and you are still seeing the issue, please drop a mail to pratesha@adobe.com/syed@adobe.com and we will take a look into your issue.