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yammyone
Participant
June 29, 2023
Question

API ERROR IN ADOBE COLOR WHILE SAVING THEME

  • June 29, 2023
  • 3 replies
  • 487 views

I update browsers and tried Edge and Chrome. Both browsers have the same problem.

While on a Color theme from image | Adobe Color site, the site keeps trying to get the bundle API constantly nonstop, even if I do nothing on site, just open the link and you will see it!
Therefore, we cannot save a new library or a new color theme.

I did this test in incognito mode, and still, the problem persists:
https://prnt.sc/drwiESZAMGg1



PLEASE FIX YOUR CODE, ADOBE...

      This topic has been closed for replies.

      3 replies

      D
      default58qq3j2khsrb
      Participant
      July 25, 2023

      I'm having this same issue!!!!!!

       

      S
      Adobe Employee
      syed_mehadi
      Adobe Employee
      July 25, 2023

      If you are talking about bundle error in console, please ignore them. they don't block any functionality.

      we are going to check them, whenever we get time (due to its non critical nature).

      but if you are facing any issue in saving of themes, please let us know and we can have a short meeting with you. you can drop an email with your issues to swejain@adobe.com and syed@adobe.com

      R
      Rogynbdryhnik
      Participant
      July 9, 2023

      I tried with safari on my iPad & Mac but it had the same issue

      S
      Adobe Employee
      Sweety23052048occg
      Adobe Employee
      July 10, 2023

      Thanks for your feedback , could you provide us your account mail with which you are trying to access Adobe Color website. We need this information to further dig in the issue. Kindly mail it to me (swejain@adobe.com)

      L
      Luciana30862867bbd2
      Participant
      July 10, 2023

      Look... It doesn't matter which count is, the error happens independent of which browser, just there is an error on your site, that nobody is fixing. Just look at the print I gave you, go to the link, and try to save a color palette. Open F12 dev tools, and you will see the error. We just are reporting, so you can tell someone from your development team, that the code is bugged in the front end.

        S
        Adobe Employee
        syed_mehadi
        Adobe Employee
        July 5, 2023

        Thank you for providing your feedback to us. can you please tell us which browser you are trying in.

        and if the problem still persists, can you please drop a mail to me (syed@adobe.com), so that we can check the issue on your machine?

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