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Participant
Sep 29, 2020 7:51 AM UTC
Answered

Can't see my Adobe Color libraries in my profile

When I log in to my Adobe Color account I can't see the color themes I have saved. Nevertheless, I can see them in the Library Panel on any of my Adobe Apps (e.g. Adobe Photoshop). Have any of you experienced something like that? Do you know a way to fix it? Thanks!

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syed_mehadiCorrect answer
Adobe Employee
Sep 29, 2020 7:59 AM UTC

Yes, we are aware of the issue, and a downstream team is working on a fix. You should start seeing them in a week or so, meanwhile if you create a new library then newly saved themes will display fine in color as well.

5 replies

Patrice24411102p07w
Participating Frequently
May 11, 2022 7:04 PM UTC

Hello,

 

I encounter the same bug, two years later... I'm looking for a solution.

https://community.adobe.com/t5/adobe-color-discussions/adobe-color-doesn-t-work-with-my-cloud-librairies/m-p/12936604#M1043

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Participant
May 12, 2022 7:26 AM UTC

replying to you on your original posting.

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syed_mehadiCorrect answer
Adobe Employee
Sep 29, 2020 7:59 AM UTC

Yes, we are aware of the issue, and a downstream team is working on a fix. You should start seeing them in a week or so, meanwhile if you create a new library then newly saved themes will display fine in color as well.

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Participant
Oct 10, 2020 12:49 PM UTC

Thanks for your reply @syed_mehadi , my library is working as expected. Best regards.

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Adobe Employee
Oct 12, 2020 5:25 AM UTC

Glad to hear that it is addressed for you now !!

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