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December 21, 2017
Question

color.adobe.com

  • December 21, 2017
  • 1 reply
  • 3957 views

I cannot save any color themes at color.adobe.com, nor can I access any of my color themes.

When I click on the "MyThemes" link at the top of the page I'm taken to http: //color.adobe.com/create/color-wheel/

When I try to create a save a new theme nothing happens. The link for the button is javascript:void(0)

When I open the console view for the page I see the following:

Content Security Policy: Directive ‘frame-src’ has been deprecated. Please use directive ‘child-src’ instead.

Browser doesn't support webp

index.js:202:869010

AppCache status is UNCACHED

index.js:202:1549030

Use of Mutation Events is deprecated. Use MutationObserver instead.

index.js:202:906366

XML Parsing Error: no root element found

Location: https://cc-api-data.adobe.io/ingest

Line Number 1, Column 1:

ingest:1:1

TypeError: p.set is not a function

[Learn More]

index.js:202:767520

XML Parsing Error: no root element found

Location: https://cc-api-data.adobe.io/ingest

Line Number 1, Column 1:

I normally use the lastest version of chrome on windows 10.  The error message above is from a fresh install of mozilla firefox that I setup just for this site.

I've tried clearing the cache, logging in from different PC's, using multiple browers.

When I go to the page in chrome, the console reads:

Document was loaded from Application Cache with manifest https://color.adobe.com/app.manifest

VM58:1 Application Cache Checking event

VM58:1 Application Cache NoUpdate event

2mbox.js:1 A parser-blocking, cross site (i.e. different eTLD+1) script, https://cdn.tt.omtrdc.net/cdn/target.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.

TNT.a.ye @ mbox.js:1

mbox.js:1 A parser-blocking, cross site (i.e. different eTLD+1) script, https://adobe.tt.omtrdc.net/m2/adobe/mbox/ajax?mboxHost=color.adobe.com&mboxPage=1513875509408-554437&screenHeight=1080&screenWidth=1920&browserWidth=1920&browserHeight=984&browserTimeOffset=-420&colorDepth=24&mboxSession=1513872268761-397773&mboxPC=1513872268761-397773.28_29&mboxXDomain=enabled&aamseg=seg%3DOB-511121%2Cseg%3DRB-937679%2Cseg%3DOB-1885258%2Cseg%3DRB-1885514%2Cseg%3DOB-3992818%2Cseg%3DOB-4238634%2Cseg%3DOB-4173991%2Cseg%3DOB-4579958%2Cseg%3DRB-438839%2Cseg%3DOB-6503509%2Cseg%3DOB-6825479%2Cseg%3DOB-1329975%2Cseg%3D8619425&mboxCount=1&mboxTime=1513850309412&mbox=adobe-global-mbox&mboxId=0&mboxURL=https%3A%2F%2Fcolor.adobe.com%2F&mboxReferrer=&mboxVersion=57, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.

TNT.a.ob.fetch @ mbox.js:1

VM58:1 The SSL certificate used to load resources from https://www.adobe.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

VM58:1 The SSL certificate used to load resources from https://use.typekit.net will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

VM58:1 The SSL certificate used to load resources from https://p.typekit.net will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

VM58:1 The SSL certificate used to load resources from https://bam.nr-data.net will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

/build40/resource/js/index.js:202 Browser supports webp

/build40/resource/js/index.js:202 AppCache status is IDLE

/create/color-wheel/?base=2&rule=Custom&selected=4&name=My%20Color%20Theme&mode=rgb&rgbvalues=0.17254901960784313,0.34901960784313724,0.30980392156862746,0.6,0.5411764705882353,0.1843137254901961,1,0.6509803921568628,0.26666666666666666,0.8980392156862745,0.27450980392156865,0.3803921568627451,0,0.17647058823529413,0.050000000000000044&swatchOrder=0,1,2,3,4:1 The SSL certificate used to load resources from https://wwwimages2.adobe.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

/api/v2/rum.js:1 Uncaught TypeError: p.set is not a function

    at Function.show (/build40/resource/js/index.js:202)

    at Object.<anonymous> (/build40/resource/js/index.js:202)

    at Object.<anonymous> (/build40/resource/js/index.js:202)

    at Object.<anonymous> (/build40/resource/js/index.js:202)

    at h (/build40/resource/js/index.js:202)

    at Object.trigger (/build40/resource/js/index.js:202)

    at t.View.loadPage (/build40/resource/js/index.js:202)

    at t.View.paint (/build40/resource/js/index.js:202)

    at h (/build40/resource/js/index.js:202)

    at n.trigger (/build40/resource/js/index.js:202)

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

/create/color-wheel/?base=2&rule=Custom&selected=4&name=My%20Color%20Theme&mode=rgb&rgbvalues=0.17254901960784313,0.34901960784313724,0.30980392156862746,0.6,0.5411764705882353,0.1843137254901961,1,0.6509803921568628,0.26666666666666666,0.8980392156862745,0.27450980392156865,0.3803921568627451,0,0.17647058823529413,0.050000000000000044&swatchOrder=0,1,2,3,4:1 Application Cache Checking event

/create/color-wheel/?base=2&rule=Custom&selected=4&name=My%20Color%20Theme&mode=rgb&rgbvalues=0.17254901960784313,0.34901960784313724,0.30980392156862746,0.6,0.5411764705882353,0.1843137254901961,1,0.6509803921568628,0.26666666666666666,0.8980392156862745,0.27450980392156865,0.3803921568627451,0,0.17647058823529413,0.050000000000000044&swatchOrder=0,1,2,3,4:1 Application Cache NoUpdate event

ad.doubleclick.net/ddm/activity/src=1295336;type=adobe994;cat=aamuuid;u2=31807046043222183134590851688166231552;u3=%mcid%;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord= Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=4167672;type=adobe1;cat=adobe0;u20=300315 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=adobe000; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=active1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=RTPoo0;cat=RTPoo0 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=cprob0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=photo0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=video0; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

ad.doubleclick.net/ddm/activity/src=1295336;type=boomt331;cat=btest; Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

Any ideas?

    This topic has been closed for replies.

    1 reply

    jain22rohit
    Adobe Employee
    Adobe Employee
    January 2, 2018

    Are you still facing issues while accessing various functionalities of color.adobe.com ?

    karenc-4ubrands
    Participant
    March 19, 2018

    we are having SSL certificate distrusted M70 issues using en.fotolia.com api. PLEASE HELP