Error while publishing a theme

Forum|Forum|3 years ago
July 17, 2022
2 replies
429 views

Hi there,

I'm getting the following error when I try to publish:

"Error while publishing a theme"

Besides I cannot share the palette 😞

Anybody can help me?

This topic has been closed for replies.

S

syed_mehadi

Adobe Employee

Can you please refresh the page and try again once? also please confirm if your account is retail/individual one or enterprise one. Publishing is not allowed for enterprise accounts.

U

UriosAuthor

Participant

@syed_mehadi @rob day thank you for you reply but the issue continue.

The account is a teacher account. Could it be the problem?

Attach screenshot @rob day

S

syed_mehadi

Adobe Employee

can you please share the account email id, so that i can check if publish should be allowed for it or not.

also can you please sign out once and try again after signing back in?

rob day

Community Expert

Hi @Urios , from the Create tab can you Save your theme when you are logged into your account?

You should be able to select or add a new directory from Save to in the upper right corner, give the Theme a Name, and click Save. Maybe you will be able to Publish the theme after it has been Saved?

After saving a Theme you will be able to edit and view saved Themes from the Libraries tab. Here‘s the Phi Sample Theme I saved in the above screen:

If I double-click the Theme I can Download, Share, Publish, View Published, Edit etc.

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