no sync with apps

Please collect logs using the Adobe Log Collector Tool, so that we can get to know the root cause of the issue. You can find the tool at this link: Adobe Log Collector Tool<>.



The tool will generate a zip file, and I kindly request that you provide us with the name of the zip file. Please share the name of the zip file with me once you receive it.

The name of the file will typically follow a format like "AdobeLogs_20231011_081024_xxx-win.zip".