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Saryvo
Participant
July 28, 2023
Question

no sync with apps

  • July 28, 2023
  • 1 reply
  • 126 views

Adobe Color no sync with apps (Illustrator)

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    syed_mehadi
    Adobe Employee
    July 31, 2023
    Please collect logs using the Adobe Log Collector Tool, so that we can get to know the root cause of the issue. You can find the tool at this link: Adobe Log Collector Tool<>.



    The tool will generate a zip file, and I kindly request that you provide us with the name of the zip file. Please share the name of the zip file with me once you receive it.

    The name of the file will typically follow a format like "AdobeLogs_20231011_081024_xxx-win.zip".
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