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wchoney
Participant
Sep 27, 2019 8:27 PM UTC
Question

Recover old account

I had an Adobe Kuler account before everything changed over to the new site. I lost access to that account after the security breach when Adobe forced everyone to reset their password. I was unable to reset my password because my account was attached to a work email address that I no longer had access to. Over the last few years, I sent emails to Adobe Kuler support (before the switch to color.adobe) multiple times and never got a response. I have made repeated attempts because I really want my account recovered. It has been sitting inactive for years because I have been unable to get help with this. 

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    1 reply

    shamit_mehta
    Adobe Employee
    Adobe Employee
    Sep 29, 2019 6:19 AM UTC

    On the new adobe Color site there is an option to send feedback to the team, you can use that to share your request with them

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