Skip to main content
H
Howard Sicat
Participant
June 16, 2025
Question

Accounts Page is down

  • June 16, 2025
  • 1 reply
  • 141 views

HIi Adobe Support,

Seems like one of the page is down when accessing from EDEX.
This page: https://accounts.adobe.com/account


I would like to change my name because I did not notice that my name is different until the badge was issued. 🙂

Thanks
Howard

    1 reply

    M
    Community Manager
    MereduddCommunity Manager
    Community Manager
    June 23, 2025

    Hi Howard!

    Try it without the 's' at the end of 'accounts' - that worked for me:
    https://account.adobe.com/profile

    Thanks, and welcome to the forum!

    Meredudd

    H
    Howard SicatAuthor
    Participant
    June 23, 2025

    Hi Meredudd,

    Thanks for the reply. Yup I already did that, yes it does change the name, profile name and other profile settings. However when I go back to https://edex.adobe.com/ . The old profile is still there, the changes did not replicate  to edex.

    Thanks

    L
    Community Manager
    Lindsey BlassCommunity Manager
    Community Manager
    June 23, 2025

    Hello Howard! I am going to connect you with someone from our team via email to find you support on the issue. 🙂 

    Best,

    Lindsey

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices