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kehkansha
Participant
May 25, 2026
Answered

Font size inconsistency in HTML to DOCX export using Adobe PDF Services APIs

  • May 25, 2026
  • 1 reply
  • 31 views

We are using Adobe PDF Services APIs for exporting HTML to DOCX through the following endpoints:

The source HTML renders correctly in the browser, with the expected formatting, font sizes, and styles. However, after processing through the Adobe APIs, the font sizes are not retained consistently in the generated DOCX output. As a result, the exported DOCX does not accurately match the original HTML styling.

We have observed that in some cases the font size decreases by a few points, while in other cases it increases unexpectedly. The overall formatting is largely preserved, but the typography fidelity is inconsistent. This behavior appears intermittent/random and is impacting document consistency and output quality.

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Correct answer jane-e

@kehkansha 

 

The Adobe Events forum where you posted is for events like the Create Now conference. You’ll want to repost to the Acrobat Services API forum. Here’s the link:

https://community.adobe.com/acrobat-services-api-19

 

Jane

 

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
May 27, 2026

@kehkansha 

 

The Adobe Events forum where you posted is for events like the Create Now conference. You’ll want to repost to the Acrobat Services API forum. Here’s the link:

https://community.adobe.com/acrobat-services-api-19

 

Jane