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Participant
May 8, 2025
Question

An update for an add-on has been "In review" for more than 10 days

  • May 8, 2025
  • 1 reply
  • 238 views

Hi, I submitted an update for my add-on FaceFactory and it's been "In review" since April 23rd. I'm wondering if everything is ok. When I sent it it said that it'd take 5-10 days to review. Chat support recommended me to write my question here.

1 reply

ErinF
Community Manager
Community Manager
May 9, 2025

Apologies for the delay.

 

The better thing to do would be to reach out to ccintrev@adobe.com ... however, I do know that part of the team was at an offsite last week and have been traveling.

 

Sometimes the review team reaches out for clarifying details but doesn't get a response - be sure to check your spam.

igor_8913Author
Participant
May 11, 2025

Hi Erin, thanks for your response, I'll try to write an email.