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francisb80236866
francisb80236866
Participant
August 23, 2021
Question

a font could not be added due to conflict

  • August 23, 2021
  • 1 reply
  • 3140 views

Hi, how can I find out which font is causing the conflict?

thank you

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    September 1, 2021

    Hi Francis,

     

    Thank you for reaching out. We would request you to please check this article: https://helpx.adobe.com/in/fonts/kb/font-activation-errors.html and try the steps suggested.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    S
    sebdea
    Inspiring
    August 1, 2024

    Hi,

     

    Recently I have been experiencing errors with Adobe fonts. "A font could not be added due to a conflict". The problem is that I have LOTS of Adobe fonts that have this issue. But the most annoying is the font, Open Sans that I need for a project. Not all font versions have the same issues. Just the Bold Italic, Bold, Italic, Light, and Light Italic.

     

    I have Windows 11. All applications including the Windows 11 are up-to-date.

     

    I removed the entire OPEN SANS font family. I logged out from Creative Cloud. I restarted the computer, logged in to CC, and tried a fresh install of the Open Sans font family. I received the same error message on the same variations of the Open Sans.

     

    I can see the entire Open Sans font family in Windows fonts. But I cannot access Bold, Italic, Bold Italic, Light, and Light Italic in MS Word as well.

     

    I cannot replace the font in the project just because Adobe has issues installing some fonts.

     

    Thank you in advance.

     

    Sebastian

    S
    sebdea
    Inspiring
    August 1, 2024

    I fix it.

    1. Uninstall fonts from CC.

    2. Logged out from CC. Not sure it is of any help, but I did it.

    3. Uninstall fonts from Windows using Setting - Personalization - Fonts - select OPEN SANS - click Uninstall.

    4. Restart the computer.

    5. Logged in to CC, and installed OPEN SANS font family. All are installed without any error.

     

    Thank you.

    Sebastian

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