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A
AuR89
Participant
October 2, 2023
Question

absence de synchronisation des fonts adobe

  • October 2, 2023
  • 1 reply
  • 413 views

bonjour,
depuis 2 à 3 semaines,
je ne peux plus ajouter de typo adobe font,
dans les logiciels ou sur adobe font, j'ai toujours accès au catalogue des polices, je peux cliquer et ajouter,
mais elles n'apparaissent jamais dans les logiciels.

de plus, dans le Creative cloud, impossible d'afficher les polices ajoutées,
depuis 15 jours j'ai uniquement le message " chargement de adobe fonts "

 

 

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    1 reply

    S
    sarag33359992
    Participant
    October 2, 2023

    Same problem I'm facing at the moment, anyone has a solution?

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      October 3, 2023

      Hi @AuR89 & @sarag33359992 ,

       

      We're sorry to hear about your difficulties. Could you please let us know the Creative Cloud Desktop Application version you're using? Are the fonts not appearing in all Adobe apps or a few apps? Please check this article and try the steps mentioned in it to check if that helps: https://helpx.adobe.com/fonts/kb/fonts-not-showing-in-the-menu.html

       

      If the above-shared article doesn't resolve the issue, try uninstalling the Creative Cloud Desktop App using the Cleaner tool and then reinstall the app again. Here is the link to uninstall:- https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

      Regards,

      Tarun

       

      A
      AuR89Author
      Participant
      October 4, 2023
      I am using creative cloud version 6.00.571,

my whole team has had the same problem for about 2 weeks
and this morning a miracle happened,
all Adobe fonts came back ,  we didn't do anything
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