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Participant
October 21, 2019
Question

Active fonts not appearing in my Active Fonts list

  • October 21, 2019
  • 1 reply
  • 349 views

I activated two fonts. Neither are showing in my Active Fonts list. I've done all the touble shooting. I go back to the fonts and cannot deactivate in order to reactive. HELP

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    October 25, 2019

    Hi there,

     

    We are sorry to hear you are facing trouble using Adobe Fonts. Would you mind confirming if you have tried the solution mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html? & let us know if that helps.

     

    We will try our best to help you.

     

    Thanks,

    Harshika

    Participant
    October 25, 2019

    Hi, yes, I've tried all that. Can someone clear my account or reset it or something so I can active those fonts?