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Participant
Oct 21, 2019 5:24 PM UTC
Question

Active fonts not appearing in my Active Fonts list

I activated two fonts. Neither are showing in my Active Fonts list. I've done all the touble shooting. I go back to the fonts and cannot deactivate in order to reactive. HELP

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    Oct 25, 2019 11:37 AM UTC

    Hi there,

     

    We are sorry to hear you are facing trouble using Adobe Fonts. Would you mind confirming if you have tried the solution mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html? & let us know if that helps.

     

    We will try our best to help you.

     

    Thanks,

    Harshika

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    Participant
    Oct 25, 2019 12:27 PM UTC

    Hi, yes, I've tried all that. Can someone clear my account or reset it or something so I can active those fonts?

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