Add fonts to Creative Cloud - Stuck in "Processing"

Forum|Forum|4 years ago
February 9, 2022
2 replies
855 views

Last week the Add fonts to Creative Cloud bug was fixed and this feature seemed like it had been resolved. I've added a few fonts in today and it was working fine. Then I added another font and it is stuck on Processing. I removed it, added a previous font that had worked as of a couple days ago and that font and others I've added in are all stuck on Processing now too. I also restarted in-between doing this testing. See image attached for how things currently look.

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Abambo

Community Expert

You won't get an answer from Guest, as that is the name of former forum users who have left and deleted their account.

ABAMBO | Hard- and Software Engineer | Photographer

A

Anonymous

Left it overnight, fonts still say Processing. I'm in the middle of projects so I can't troubleshoot now, but will try next week at some point to do a full uninstall, run the Cleaner tool, and then reinstall everything and try again. Issue occurs on both M1 Mac and Windows 11 machines. I'll provide more details when I can troubleshoot.

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