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Participating Frequently
Sep 19, 2025 5:55 AM UTC
Question

Added Adobe Fonts not available in Adobe Creative Cloud Desktop Application

Due to some issue in my Windows Desktop added Adobe Fonts not available in Adobe Creative Cloud Desktop Application so unable to download to my PC.

I have cleared Font Cache. Uninstalled all adobe Applications. Used AdobeCreativeCloudCleanerTool.exe. Deleted all the Adobe Folders. Again installed Creative_Cloud_Set-Up.exe. After logging in no fonts are available. Yet all are showing in my account in web browser.

May be some rgistry issue. Please provide me the solution.

    15 replies

    Cesar34718408drp2
    Participant
    Apr 30, 2026 12:21 AM UTC

    Hello, I’m currently having the same issue. 

    So far, I have worked with three different Adobe support representatives, including a senior technician. I gave them full access to my computer, and we tried every troubleshooting step recommended, including:

    • Signing out of Adobe Creative Cloud and signing back in
    • Uninstalling all Adobe applications and reinstalling them
    • Using the Adobe Creative Cloud Cleaner Tool to completely remove Adobe software and reinstall it
    • Creating a brand-new user profile on my Mac and testing Adobe there
    • Updating my Mac to the latest software version
    • Completely resetting my computer and setting it up again from scratch

    None of these steps fixed the issue.

    To rule out my computer as the cause, I also tested my Adobe account on an older computer, and I still could not activate or access Adobe Fonts. This confirms that the problem appears to be connected to my Adobe account, not my device.

    One important detail: I previously had two Adobe accounts, and the Adobe team helped me merge them into one. Since this issue began after that, I strongly believe there may be an issue with my Adobe account configuration, licensing, or account sync on Adobe’s side.

    Please help!

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    Participating Frequently
    Jan 31, 2026 5:51 PM UTC

    same here. A couple of days ago my Adobe fonts disappeared - Creative Cloud is telling me that Adobe Fonts is disabled but when I try to enable them I just get an endless spinning wheel. £70 a month for this crap

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    Singularity26
    Participant
    Jan 30, 2026 10:02 PM UTC

    I’m having this same issue, or at least very similar.  I need to add fonts to another app, but am unable to

    I have 18 families added in the web app, but the Creative Cloud Desktop app shows none.  The IT admin for our organization has disabled libraries syncing, could that be causing the issue?


     

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    Participating Frequently
    Sep 19, 2025 10:23 AM UTC

    Some fonts are availeable under REMOVED but nothing under ADDED FONTS and INSTALLED FONTS.

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    Tarun Saini
    Community Manager
    Community Manager
    Sep 19, 2025 11:08 AM UTC

    Hi @KoushikHalder,

     

    Welcome to the community! We're sorry to hear about this. Please make sure you are logged into the same Adobe account in the Creative Cloud app that shows the fonts in the browser. For more information, check this article- https://adobe.ly/4gw7Ixy 

     

    Also, try the steps mentioned here- https://adobe.ly/3KaWYsr 

     

    Let us know how it goes.

     

    Regards,

    Tarun

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    Participating Frequently
    Sep 19, 2025 12:06 PM UTC

    I have done all you have mentioned but not working. Screeshots are attched herewith.

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