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Participating Frequently
February 4, 2025
Question

Adobe CC "Adobe Fonts werden geladen..." dauerschleife.

  • February 4, 2025
  • 2 replies
  • 776 views

 

Hallo

 

Seit gestern Nachmittag habe ich das Problem, dass neu aktivierte Schriftarten von Adobe Fonts zwar zu meinem Konto hinzugefügt werden, aber nicht in der Creative Cloud-App oder in Programmen wie InDesign und Illustrator angezeigt werden.

 

Ich habe bereits zahlreiche Lösungsansätze ausprobiert, darunter alle Vorschläge auf dieser Support-Seite von Adobe. Leider besteht das Problem weiterhin.

 

Ich wäre dankbar für weitere Ideen oder Lösungsansätze.

 

Beste Grüsse

    2 replies

    Participating Frequently
    February 4, 2025

    This happened to me last August, only intervention from the devs fixed it. Unfortunately, it is happening again to me today. Tried clearing font cache, repairing the app, uninstalling, and reinstalling...to no avail. Still loading infinitely with no fonts working in Adobe apps (Illustrator, Photoshop, InDesign). Adobe support please step in again :,(

     

     

    Tarun Saini
    Community Manager
    Community Manager
    February 5, 2025

    Hi 

    @Itme_ID

    ,

    We're sorry to hear about this. Please let us know the version of the operating system you're on?

     

    If the fonts are not active, try turning off the font option in Creative Cloud (preferences dialog box - services in the left nav), toggle Adobe Fonts to turn it off then close out the preferences. 

     

    Re-open the Creative Cloud preferences dialog box and then toggle Adobe Fonts to turn it back on. 

     

    Let us know if that helps.

     

    Regards,

    Tarun

    ThijsliAuthor
    Participating Frequently
    February 5, 2025

    Hello

     

    I've already tried that before. It didn't work.

    Community Expert
    February 4, 2025

    Have you tried to delete the font data cache file to force the computer to reset it? Information how to do this is displayed on this web page.

    https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html

    ThijsliAuthor
    Participating Frequently
    February 5, 2025

    Yes I have tried that. It still does not work. Thank you for your help though. Can you help me reach out to the devs maybe?