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HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
March 27, 2019
Question

Adobe Font services are back to Normal and working fine.

  • March 27, 2019
  • 26 replies
  • 17445 views

Hi All,

 

Adobe Fonts services are back to normal and working fine.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

    26 replies

    Show previous replies
    paulas40545316
    paulas40545316
    Participating Frequently
    August 13, 2020

    This never been before recent app upgrades to Illustrator 24.2.3 and InDesign 15.1.1 builds been a major problem but now I am forced to deactivate and reactivate fonts every day, sometimes repeatedly/multiple times before they work. It's very frustrating and time-consuming.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerAuthor
    Community Manager
    August 13, 2020

    Hi Paulas,

     

    We're sorry for the frustration. I would suggest posting your query here: https://community.adobe.com/t5/illustrator/bd-p/illustrator?page=1&sort=latest_replies&filter=no_replies so that our team can help you with the problem.

     

    Hope it helps.

     

    Thanks,

    Harshika

    J
    JP70
    Participant
    July 1, 2020

    Hi,

     

    Adobe Fonts with Creative Cloud application is still running very slow.

    Some fonts in active status however do not appear on the slides in PowerPoint!

     

    Thanks,

    J
    julieadams5
    Participating Frequently
    June 27, 2020

    Hi Harshika...thanks for reply...just checked that link and.....nothing? Just a green dot...can you explain what that means? Thanks. 

    C
    chrisc41461699
    Participant
    June 19, 2020

    WHAT ON EARTH IS THIS MADNESS. I use this font ALL THE TIME in other apps. PLEASE LET ME TURN THIS FUNCTIONALITY OFF. 

      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      June 25, 2020

      This showed up for me yesterday after I got a missing fonts message in FrameMaker. I had to click this little icon to get them to come back and restart FrameMaker.

       

      Today I had to reset my CC Desktop app to starting up with login and restart my computer to get the same fonts to work. I only access through Adobe fonts, so it's not like there's a conflict.

       

      If this happens again tomorrow, I'm going to deactivate everything in Adobe Fonts and just install them directly into my Windows Fonts folder.

      kyriosity
      kyriosity
      Inspiring
      June 19, 2020

      Is there any current outage in the fonts system? I am missing fonts and can't access any fonts from the cloud, and when I check the fonts site, my missing aren't even listed.

      Rebeca Teixeira
      Rebeca Teixeira
      Participant
      June 17, 2020

      Olá, tudo bem?

       

      Também estou tendo problemas com a ativação de fontes. Eu ativo a fonte na página da Adobe Fonts e ela não carrega nos meus aplicativos, como o AI.

      Além disso, constantemente minhas fontes já ativadas desaparecem do projeto como os outros usuários comentaram e preciso reativá-las na Adobe Fonts para que elas voltem a aparecer depois de alguns minutos. 

      Vocês já resolveram esse bug? Qual é o tempo padrão de espera após a ativação de uma fonte para que ela fique disponível para uso nos aplicativos?

      Estou trabalhando em um projeto e tenho prazo para entrega. Podem verificar com urgência?

      Muito obrigada!

      Rebeca

      davew1410236
      davew1410236
      Participant
      June 1, 2020

      Nimbus, a font I've been using for a few weeks now no longer shows up in FontExplorer or InDesign.

      I've deactivated and reactivated the fonts several times; I've relaunched both FE and ID with no luck.

       

      Any suggestions?

       

      thanks!

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      May 31, 2020

      1. Open CC Desktop App.
      2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
      3. Click on your Avatar (top right image).
      4. Sign-out of Creative Cloud.
      5. Close all apps.
      6. Restart your computer.
      7. Open CC Desktop app.
      8. Click your Avatar.
      9. Sign-in with your paid ID and password.

       

      Nancy O'Shea— Product User & Community Expert
        M
        Moncheche
        Participating Frequently
        May 31, 2020

        I cannot activate fonts anymore....  This is frustrating.

         

        I see no solutions?

          A
          awesomerest
          Participant
          May 30, 2020

          Given that it was systemwide just a few days ago, I'm guessing I'm not the only one having problems. My screenshot shows I have 40 fonts activated on the website but none sync to the desktop app (MacOS 10.15.5).

           

          Earlier today I could make it sync by turning font syncing off, then on again in preferences. Now fonts are completely gone. Tried signing out, restarting, then signing back in, but no cigar.

           

          Anyone else having the same problem? If not, what can I do to fix it?

          Jeano Edwards
          Jeano Edwards
          Participant
          May 30, 2020

          Having the same issue! This needs a proper looking at because we had the same issue a couple of days ago. 

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