Known Participant

Answered

Adobe fonts 504 error

16 replies
1141 views
Translate

Hi,

I've triing to search Adobe fonts as part of my Creative Cloud subscription but the web page at https://fonts.adobe.com/fonts is just giving me an error message:

504 Gateway Time-out

Is anyone else getting this today?

Amitej SCorrect answer

Community Manager

Hi @carlos_5586, Thanks for confirming that it works fine for you now. This issue might be due to the massive AWS outage that occurred on October 20th, 2025. A subset of Adobe products and services experienced such performance issues.

If you happen to encounter any issues, please don't hesitate to let us know. We are here to help.

Note: You can check for Adobe's system status report here https://adobe.ly/3Jr3oDM

Best!

C

carlos_5586

Participant

Hi all, pretty newbie here... All day long I got and still getting this message:

I logged out/in CC, also removed the browser cache, but nothing changes. I cannot either install fonts from apps (Illustrator). Status site only points problems in Americas... Any suggestion?

Translate

Amitej S

Correct answer

Community Manager

Hi @carlos_5586, Thanks for confirming that it works fine for you now. This issue might be due to the massive AWS outage that occurred on October 20th, 2025. A subset of Adobe products and services experienced such performance issues.

If you happen to encounter any issues, please don't hesitate to let us know. We are here to help.

Note: You can check for Adobe's system status report here https://adobe.ly/3Jr3oDM

Best!

Translate

D

donk83456285

Participant

Yes, and it's stopping me from completing a time-sensitive project.

Translate

David__B

Legend

Are you still seeing the issue? I checked https://adobe.ly/3RcSNwN and didn't see anything related to Adobe Fonts and then tried https://adobe.ly/3DYsnM6 and it was working okay for me.
If you are still seeing the issue could you please test if the issue occurs in all browsers?

Thanks,

Dave

Translate

N

Nekynoah

Participant

Today it appears to be working fine for me. But it was completely unavailable all yesterday for me, and I tried reaching the website through multiple devices and browsers, different wifi, and incognito mode, but nothing was working. It delayed a very time sensitive project for me.

Translate

L

Linda349040327mh4

Participant

My co-worker and I are getting the same message today 3/27/25

Translate

N

Nekynoah

Participant

I am getting the same error, it's been hours and it's still not working. And pparently I cannot chat with customer care or make a ticket for the problem. Did someone get help with this?

Translate

steveharrington1974Author

Known Participant

Seems to be working again this morning, thanks all

Translate

O

Overdawater

Participant

yes and searching for answers

Translate

J

jonathana87170834

Participant

Seems to be a thing. Hopefully, it is fixed soon.

Translate

N

Nicki895

Participant

I just posted about the same thing..hopefully this will be fixed soon.

Translate

A

Anna1Louise

Participant

Yes, I am experiencing the same issues.

Translate

J

jeffryan32

Participant

I am also getting that error

Translate

A

Anna1Louise

Participant

I got on chat with support and during that time I was able to final get into Adobe Fonts. All the other Creative Cloud apps were working. I even switched browsers, and finally used FireFox to access.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.