Adobe Fonts

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Bonjour, mes polices Adobe sont activés cependant elles n'apparaissent pas dans illustrator. Ma fenêtre Adobe fonts (sur l'app) ne s'affiche pas : elle est en perpetuelle chargement pourtant j'ai de la connexion. Savez-vous comment solutionner se problème ? Merci d'avance

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Nancy OShea

Community Expert

Click on your avatar (top, right corner) in Creative Cloud Desktop App.
Sign-out of your account.
Close all apps.
Re-start your computer.
Open Creative Cloud desktop app and sign-in with your paid ID and password.
Post back if you need more help.

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Nancy O'Shea— Product User & Community Expert

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silvial0117

Participant

Hi, I have a similar problem. Fonts are not appearing (they seem to be eternally charging) evrywhere: CC app, Adobe Portfolio (see permanent error message and I can't change any font) , Adobe fonts Broweser page on adobe website, apps like photoshop (same message of user Pauline above).

Note: My account was previousely linked with a card that stopped working (a photography contest gave me 1 year subsription as gift, one year later Adobe tried to take another payment from that card that is not mine. Plan was stuck in deactivation mode for months.

Now I have paid for a new plan, one year Photography Plan, but the fonts issue remains.

I have tried as you suggest but it's not working.