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Participant
Mar 2, 2025 6:54 PM UTC
Question

Adobe Fonts and Adobe Creative Cloud not working

Hello,
I had a problem with Adobe Creative Cloud, and more specifically with Adobe Fonts. I had a large font family installed on my computers, from Adobe fonts. Then suddenly it said that "there was a problem with the font installation"  or "Unable to install this font". I can't use the font that is already installed, because Adobe Creative Cloud says it is not installed. So now a lot of my works in which I used this font are over.
Thank you in advance for your help!

2 replies

Community Expert
Mar 3, 2025 1:49 PM UTC

Have you tried signing out of your Creative Cloud account (using the CC Desktop App), re-booting the computer system and then signing back into your CC account? Sometimes that simple trouble shooting step can fix account sync issues, such as fonts from Adobe Fonts not loading properly.

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kglad
Community Expert
Community Expert
Mar 2, 2025 8:57 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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