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Impressive_genius725c
Participant
Sep 17, 2026 10:09 AM UTC
Open for Voting

Adobe Fonts are activated but still missing in Illustrator

I’m working on some graphics and branding for my website, and I’m having a strange issue with Illustrator. A few fonts are showing as activated in Adobe Fonts, but they don’t appear in Illustrator’s font list. I’ve already tried restarting Illustrator and Creative Cloud, but the fonts still don’t show up.

What makes it confusing is that the fonts appear to be properly activated in Creative Cloud, so I’m not sure if this is a font cache problem or something related to Illustrator. I’m using the fonts while working on the visual design for my Einstein IQ Test website: https://einsteiniqtest.com

eOS/macOS + Illustrator version, and I can make this post much more specific and realistic.

Has anyone experienced the same issue? Is there a reliable way to refresh the Adobe Fonts connection or clear whatever cache Illustrator uses without reinstalling everything?

    3 replies

    denysc58112835
    denysc58112835
    Participant
    Oct 19, 2026 9:19 AM UTC

    Same here and it seems to get worse after I quit and restarted Illustrator.

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    sharp_kindness0175
    Participant
    Oct 18, 2026 7:43 AM UTC

    Had the exact same issue .. clearing the font cache fixed it for me. On Mac, quit everything and delete the contents of ~/Library/Application Support/Adobe/CoreSync/plugins/livetype then restart Creative Cloud before opening Illustrator.

    Also try deactivating and reactivating the fonts individually rather than in bulk .. syncing issues happen more often with multiple fonts activated at once.

    If nothing works, a full Creative Cloud sign out and back in usually forces a clean font sync without reinstalling anything.

    And for any decorative text elements in your branding, Glitch Text Generator is worth keeping around .. handy when standard fonts just aren’t cutting it.

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    sharp_kindness0175
    Participant
    Sep 27, 2026 6:38 AM UTC

    try deactivating and reactivating them individually rather than in bulk syncing issues sometimes happen with larger font batches.

    And on a side note, for any display or decorative text elements in your branding work, Glitch text generator is worth keeping in the toolkit handy for creative headers when system fonts just aren't cutting it.

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