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10 replies

Participant
December 15, 2019

So the only thing that has worked for me is the tip to create a new user in Windows and work from there. I created a new user with administrator privileges and this seemed to get Adobe Fonts working. This is not what I would like to do and it creates a lot of problems in other areas. But at least it enabled me to get my work done.

 

I get that Adobe is working on the problem but you can be a bit more informative since A LOT of people are experiencing this issue.

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Participant
December 15, 2019

Thanks, this is not a perfect solution, but I can finally work!

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Participating Frequently
December 18, 2019

My Creative Cloud Desktop app was just updated and all seems to be working fine now!

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Harshika Verma
Community Manager
Community Manager
December 13, 2019

Hi All, 

 

We are sorry to hear you are having trouble using Adobe Fonts. Would you mind confirmng if you are working on windows and mac?

We will try our best to help you.

 

Thanks,

Harshika

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Participating Frequently
December 14, 2019

I'm on Windows 10 (1909).

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mieszkajm93365770
Participant
December 12, 2019

Is it time to wake up in the programmers department? It's a shame, this crash blocks my projects (I used adobe fonts)
Who should I send an invoice for penalties and project delays?

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Participating Frequently
December 13, 2019

This issue is driving me crazy ... I've tried with uninstalling my antivirus, disabling firewall, changing the group policy on Windows for untrusted fonts, ... I hope support reads along ...

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paul matthewt49507168
Participant
December 16, 2019

I am having the same problem. Could you please assist me on this as well? My Adobe Fonts just keeps loading, but when I check it on Adobe type kit they are all synced properly. 

 




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