Adobe Fonts Sync Issue

Forum|Forum|6 years ago
December 14, 2019
4 replies
1188 views

Hi!

As some other users have already reported, my Adobe Creative Cloud Desktop is not syncing the Adobe Fonts to any Adobe app or any app at all such as a third party video editor.

I use Windows 10, freshly updated. Already performed the troubleshooting steps at:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

The Adobe Fonts icon just shows a never ending spinning progress wheel:

Please verify this issue as I have projects that I am working on that require some Adobe Fonts, especially Acumin.

Thank you.

This topic has been closed for replies.

A

Andre_PAuthor

Participating Frequently

I did contact Adobe Support and after troubleshooting within my PC with no success, they ended up saying that this is an issue that adobe is already aware of and that it will be solved within the next creative cloud update.

A

Andre_PAuthor

Participating Frequently

Also, hours later I received an e-mail that sugests me to try the following:

Please go in the C drive>Program Files X86 >Common Files>Adobe>Adobe Sync. Please rename this " Adobe Sync " folder to " Adobe Sync.old " and then restart your system and your issue should get resolve.

Will try this later and see if it works.