Skip to main content
Inspiring
November 8, 2021
Question

Adobe fonts - unable to activate any fonts

  • November 8, 2021
  • 1 reply
  • 240 views

My active Creative Cloud account is for Captivate and Media Encoder. When I access Adobe fonts, it seems as if all the fonts are available but in fact, there is no Activate Fonts button. Is something wrong or insufficient with my account?

 

When I log into a different CC account, which includes many more apps, but not Captivate, I DO see the Activate fonts button. 

 

But I need to activate fonts through my own CC account.

 

Please advise how to fix this.

 

Thanks!

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
November 8, 2021

Hi charliem82825372,

 

Thank you for reaching out and sorry for the trouble in activating fonts. Could you please share your Adobe ID with me over a private message so that I can check your account details and help you further?

 

I will try my best to help.

 

Thanks,

Harshika