Adobe Fonts won't activate

Question

Hi, I know similar has been posted on the forum before, and the advice is to go to Creative Cloud app, and into manage fonts, and then turn it off and then on again.

The problem is, I get a red pop up saying "Something went wrong" everytime I try and click on MANAGE FONTS. I can click on everything else but that tab in Creative Cloud.

I'm correctly logged in to adobe fonts with the same account, fonts are synched, but new ones don't show up in my apps at all. When I try to download fonts from inside the apps (PS, Illustrator), they inifinitely say activating.

What could be the problem?
Do VPNs affect this? I tried turning it off but it didn't work

restarted all apps and computer, didnt work

updated apps, didnt work

I've even tried synching and desynching fonts

Neelamk · Answer

Hi there,

We are sorry for your difficulties as yo are unable to activate fonts. To help with the issue, we have an article to troubleshoot the problem you are facing. Could you please refer the below article link:

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

Please perform all the troubleshooting steps and let us know how it goes.

Regards,

Neelam

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