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colin-p11487740
colin-p11487740
Inspiring
Apr 15, 2022 1:56 PM UTC
Question

Adobe web font not working in Safari (desktop or iPhone)

I am using some Adobe fonts in a site. They show up perfectly fine in Chrome and Firefox. They do not show in any version of Safari. I'm using  @1552174 in the CSS for the fonts.

 

This is the CSS I'm using on an h2:

.date h2 {
font-family: 'korolev', sans-serif;
font-weight: 500;
letter-spacing: 0.1em;
font-size: 650%;
margin: 0;
line-height: 0.8em;
font-style: normal;
}

 

Is there a trick to getting Adobe web fonts to work in Safari?

24 replies

resourceful_Gembec0
Participant
Aug 12, 2026 8:24 AM UTC

One thing I'd check here is whether Safari is actually loading the web font or silently falling back to the next font in the stack.

Since the same CSS works in Chrome and Firefox, I'd open Safari Web Inspector and check the Network/Resources panel while loading the page. If the font request is failing, that can help distinguish a font-loading problem from a CSS problem.

I'd also inspect the element's computed font-family, font-weight, and font-style values rather than only checking the stylesheet. A mismatch between the requested weight/style and the font files being served can sometimes make the browser fall back unexpectedly.

For troubleshooting, it can also help to temporarily use a simple fallback stack such as:

font-family: "Korolev", Arial, sans-serif;

Then compare the result with and without the web font. If Safari renders the fallback correctly, the next thing I'd investigate is the actual font request and response rather than the text element itself.

Since this is happening specifically in Safari while Chrome and Firefox work, I'd focus first on the browser's font loading/network behavior rather than changing the HTML markup.

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Edoardo24688641znmh
Participating Frequently
Mar 1, 2026 10:22 AM UTC

same issue here 

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radup19854396
Participant
Jan 16, 2024 3:46 PM UTC

I have the same issue with the font Larken which works on all browers but not on safari (mobile / desktop).  Any thoughts how to fix this?

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Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
Feb 5, 2024 9:07 PM UTC

Hi 

@radup19854396

,

 

We're sorry to hear about this issue. Could you share the URL of your project where the font is not working so that we can check?

 

We're here to help, just need some info.

 

Regards,

Tarun

 

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Guillaume334503482e5i
Participant
Nov 7, 2023 4:13 PM UTC

I have the same issue with the font Calson Pro which works on all browers but not on safari (mobile / desktop). 

 

 

Any guesses?
Thanks!

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Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
Nov 7, 2023 6:00 PM UTC

Hi there,

 

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Could you share the URL of your project where the font is not working so that we could check?

 

We're here to help.

 

Regards,

Tarun

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Guillaume334503482e5i
Participant
Nov 8, 2023 7:46 AM UTC

Hi,

 

it doesn't work on every version of safari I tested upon.
The website URL is https://www.la-luck.com.
Fonts seems to load but they don't apply. I cannot figure why exactly. It works on Chrome / Edge / Firefox.


Thanks for your help.
Guillaume

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tomliv2018
tomliv2018
Participant
Oct 10, 2023 1:49 PM UTC

I am also having this issue. Seems to be a widespread problem. I went through the suggested help links to no avail. This needs to be fixed. Fonts work in all other browsers.

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Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
Oct 10, 2023 1:58 PM UTC

Hi @tomliv2018,

 

We're sorry to hear about this. Could you please share the screenshot of the issue and the macOS version/ Safari version you're on? 

 

Regards,

Tarun

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tomliv2018
tomliv2018
Participant
Oct 10, 2023 2:12 PM UTC

WhatFont extension info in screenshots.

 

https://share.cleanshot.com/rhfZXP2Z

 

https://share.cleanshot.com/8fsFK7t4

 

https://share.cleanshot.com/Nfdbn9zV

 

MacOS Sonoma 14.0 / Safari 17.0

 

All other browsers are up to date as well.

 

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sabrina31682117m99b
Participant
Aug 15, 2023 1:59 PM UTC

I'm really feeling frustrated that the Adobe Fonts page refuses to load across all browsers I have installed on my machine... Safari, Microsoft Edge, and Google Chrome. I tried the CC uninstaller. I've workled on this for 2 days now and its eating into my productivity time. Adobe needs a better solution to this issue and not to just defer us to reference materials. 

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    Dawit T
    Participant
    Jun 23, 2023 4:16 AM UTC

    I've been having this same problem with a different font not working on Safari. The font works great on Chrome, though. Any luck finding a solution you're open to sharing??

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    james hm79510800
    Participant
    Aug 13, 2023 10:01 PM UTC

    Same issue with my font here. can't see much helpful solutions around other than checking the safari version

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    Shawn29900214h2mc
    Participant
    May 15, 2023 10:43 PM UTC

    We're experiencing the same issue. Fonts load fine in Chrome but not in Safari for Mac or iOS. Copied code directly from Adobe project. 

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    Shawn29900214h2mc
    Participant
    May 15, 2023 10:44 PM UTC

    .... and we tried all the steps shown above and verified the propert font weights and styles are referenced, even copied directly from the Adobe project. 

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      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      May 16, 2023 9:42 PM UTC

      Hi @Shawn29900214h2mc,

       

      Thanks for trying the steps. Could you please share the URL where the fonts are not working so we can check directly?

       

      Regards,

      Tarun

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      mmrdesigner
      Participating Frequently
      Apr 4, 2023 8:08 PM UTC

      same issue here! i can't believe it doesn't work well in Safari. it is painfully slow! Adobe should know that is the default browser most Mac/Adobe Creative Suite users are using!

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        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        Apr 11, 2023 7:39 PM UTC

        Hi @mmrdesigner,

         

        We're sorry to hear about your difficulties. Have you tried the steps mentioned in the link shared above? We're here to help, just need some info.

         

        Regards,

        Tarun

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        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        May 12, 2022 9:38 PM UTC

        Hi Colin,

         

        We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Would you mind checking the link below & try the steps for safari: https://helpx.adobe.com/in/fonts/kb/troubleshoot-adding-fonts-website.html#fonts-not-working-in-any-browser

         

        You may also check this community link & check if that helps: https://community.adobe.com/t5/adobe-fonts-discussions/branched-adobe-fonts-not-appearing-on-website/m-p/10986646

         

         

        Let us know how it goes.

         

        Regards,

        Tarun

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        beckiehawk
        beckiehawk
        Participant
        May 15, 2023 4:39 PM UTC

        I'm having the same issue but since I'm coding a website, I can't ensure every user who is using Safari will have the latest version of the browser.

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