Hoping someone can help . . . I have a full Creative Cloud subscription and, all of a sudden, it appears that all my synced Adobe fonts are "missing." I've tried accessing both previously used and newly installed fonts, to no avail. I followed the troubleshooting instructions in this post, including: Temporarily deactivating, and then reactiviting, all Adobe fonts Signing out of Creative Cloud (and all apps) and then signing back in Shutting down my whole computer and restarting At this point, when I go into the Creative Cloud Desktop, to the "Manage Fonts" section, NO fonts are showing (see screenshot). I do have access to my CC Libraries, so that aspect of CC is syncing, but the Typekit/Adobe fonts seem to have entirely disappeared. I'm at a loss and up against some big deadlines. Can anyone help???

kg01915

Inspiring

Answered

All Adobe Fonts suddenly missing! [Feb 2022]

Forum|Forum|3 years ago
February 23, 2022
4 replies
2680 views

Hoping someone can help . . . I have a full Creative Cloud subscription and, all of a sudden, it appears that all my synced Adobe fonts are "missing." I've tried accessing both previously used and newly installed fonts, to no avail. I followed the troubleshooting instructions in this post, including:

Temporarily deactivating, and then reactiviting, all Adobe fonts
Signing out of Creative Cloud (and all apps) and then signing back in
Shutting down my whole computer and restarting

At this point, when I go into the Creative Cloud Desktop, to the "Manage Fonts" section, NO fonts are showing (see screenshot). I do have access to my CC Libraries, so that aspect of CC is syncing, but the Typekit/Adobe fonts seem to have entirely disappeared.

I'm at a loss and up against some big deadlines. Can anyone help???

Missing font

This topic has been closed for replies.

Correct answer Peru Bob

Adobe Fonts is down now.

You can monitor progress on this issue here:

https://status.adobe.com/products/2948

S

Sam Stoof

Participant

Did you find a fix for this? I am currently having this issue

jane-e

Community Expert

Did you find a fix for this? I am currently having this issue
By @Sam Stoof

Instead of adding a reply to an old post, Sam, you might want to create a new post and clarify your issue.

Jane

Peru Bob

Correct answer

Community Expert

Adobe Fonts is down now.

You can monitor progress on this issue here:

https://status.adobe.com/products/2948

K

Kristina5ECA

Participant

I have the same issue! Do you have an enterprise account? Cuz i do with work and im having the same isssue

i called customer service and they said that their "fonts are under maintenence" soooo it MAY be back by tomorrow.

K

kg01915Author

Inspiring

Kristina5ECA - I'm chatting with a not-terribly-helpful Adobe support person right now who says that this is a known issue, not unique to me, and that the Adobe folks are working on it right now. He told me to check back in after 24-48 hours (which, unfortunately, is after my work deadlines will have passed)!

K

Kristina5ECA

Participant

Thank you for the response! This is very extremely unfortunate for all of us creatives with deadlines...

K

kg01915Author

Inspiring

One additional note: When I go to fonts.adobe.com it shows that my fonts are activated, as in this screenshot, with the font Freight Text Pro:

But again, when I go into the Creative Cloud desktop, under "Manage Fonts," it shows no fonts at all (and they cannot be accessed from within the various Adobe programs):

And for those more technical than I am, I also followed the steps in this video to access the file location on my computer, but all enclosed folders, including this ".r" folder referenced in the video, are completely empty:

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