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2 replies

blank1234567890
Participating Frequently
Apr 8, 2019 8:56 PM UTC

I'm sorry that you ran into trouble with this, Wen. This help page has troubleshooting steps for when the Creative Cloud desktop application isn't loading:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

I hope that this helps,

-- liz

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Abambo
Community Expert
Community Expert
Apr 8, 2019 8:37 PM UTC

Clear cache and/or try a different browser.

Discussion successfully moved from Adobe Creative Cloud to Adobe Fonts (formerly Typekit)

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ABAMBO | Hard- and Software Engineer | Photographer