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2 replies

blank1234567890
Participating Frequently
April 8, 2019

I'm sorry that you ran into trouble with this, Wen. This help page has troubleshooting steps for when the Creative Cloud desktop application isn't loading:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

I hope that this helps,

-- liz

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Abambo
Community Expert
Community Expert
April 8, 2019

Clear cache and/or try a different browser.

Discussion successfully moved from Adobe Creative Cloud to Adobe Fonts (formerly Typekit)

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ABAMBO | Hard- and Software Engineer | Photographer