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Speciman
Participating Frequently
Jun 7, 2021 3:34 PM UTC
Question

Can't activate certain fonts

I was trying to find and activate Baskerville. This hasn't been the first time I could not activate certain fonts. In the past I couldn't install Myriad Pro fonts/typefaces.

 

As of now I'm using a student's plan and the latest version of Creative Cloud (5.4.5.550)

If you need more information then feel free to ask

 

 

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      2 replies

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jun 7, 2021 5:41 PM UTC

      Hi there,

       

      Thank you for reaching out and sorry for the trouble. Could you please check if you are able to see the activation button here: https://fonts.adobe.com/fonts/baskerville-pt and https://fonts.adobe.com/fonts/myriad? We would also like to know if you're on a starter plan.

       

      We will try our best to help.

       

      Thanks,

      Harshika

       

       

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      SpecimanAuthor
      Participating Frequently
      Jun 7, 2021 8:42 PM UTC

      Whenever I find a font that I cannot install, it states not available instead of the toggle to activate. I checked on both links you've sent me and though some of Myriad say they are activated, some state they are not available, though I find most of them back in my library. Not sure how this can be but I only have Baskerville Old Face.

       

      As to your question on wether if I'm on  starter plan, I have an annual plan paid monthly (I pay for a year's subscription since that is required by my school)

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