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michaelu70939460
Known Participant
February 17, 2021
Question

Creative Cloud: Diese Schrift kann nicht installiert werden (font can not be activated / installed)

  • February 17, 2021
  • 4 replies
  • 1422 views

Hi, 

Problem: Bereits installierte Adobe Schriften können nicht mehr verwendet werden, neue Adobe Schriften werden nicht installiert. Betrifft die komplette CC. Dieses Problem besteht seit Wochen -> Sehr enttäuschend. OSX und CC sind auf dem neusten Stand. Die "Hilfe" innerhalb der Creative Cloud führt auf eine "403 Forbidden nginx"-Page 
http://help.typekit.com/customer/en/portal/articles/1146005

Problem: Already installed Adobe fonts can no longer be used, new adobe fonts can not be activated. Tried everything, loged out, deactivated, reactived, started new… hours of trying… frustrating… actually, without the used fonts, I can not work… 😞 

    This topic has been closed for replies.

    4 replies

    J
    justin_jibi
    Participant
    April 27, 2023

    Hallo,

    ich habe das gleiche Problem, alles deinstalliert und CC neuinstalliert, alle Schriften setehen auf Rot.

    Haben Sie eine Lösung gefunden?

     

    Gruss

    Patrick

    V
    ViNe
    Participant
    March 17, 2022

    I have the same Problem. I need one Font for a projekt but it´s not able to install the font. I repair the cc app.

    A possibility for downloading the font would help. Even if your support side leads to a 

    403 Forbidden page 

    http://help.typekit.com/customer/en/portal/articles/1146005

    V
    ViNe
    Participant
    March 18, 2022

    It´s working now! After the reinstallation of the cc app. yes!

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 7, 2022

    Sorry for the delay in response, Philipp Monihart

     

    It looks like you're experiencing a similar issue mentioned here. Please try the steps suggested and let me know if that helps.

     

    I am here to help.

     

    Thanks,

    Harshika

     

     

    P
    Philipp Monihart
    Participant
    February 8, 2022

    Hy Harshika,

    thank you for your response.

    As I already wrote: I tried the steps suggested and it did not help.

     

    I tried the "repair" option for the Creative Cloud Desktop app via the uninstaller.

    That did not help.

    I did not completely uninstall it, because then I would have to uninstall ALL the Adobe applications first, which I really want to avoid!

     

    What else can I do? I really need the fonts to work!

     

    Thanks in advance for your help.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      March 26, 2021

      Hi Michael,

       

      We apologize for the delay in response. If you're still experiencing the issue, then I would suggest reinstalling the Creative Cloud Desktop app and let us know if that helps.

       

      Thanks,

      Harshika

      P
      Philipp Monihart
      Participant
      February 4, 2022

      Hy there,
      I have the exact same problem.

      Font's cant be activated.

       

      I tried deactivating and re-activing the fonts sync in the creative cloud app settings.

      I also tried to "repair" option for the Creative Cloud Desktop app via the uninstaller.

      To completely uninstall it, I would have to uninstall ALL the Adobe applications first, which I really want to avoid!

       

      Unfortunately nothing helped.

       

      Thanks a lot in advance for your help.

       

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