Skip to main content
loriw10107755
Participant
April 30, 2019
Answered

Creative Cloud Fonts Tab Stuck at "Loading Fonts Panel"

  • April 30, 2019
  • 3 replies
  • 6613 views

Fonts section in Adobe Creative Cloud just sits and spins, Win 10 64bit machine..  have uninstalled w uninstaller tool, ran the cleaner after(while leaving other adobe products installed). Adobe cleaner tool log doesn’t show anything useful. Have done this multiple times, have tried steps in numerous articles. Also have had errors upon installing/updating at times. 44,183. Have turned off AV/firewall. Ran installer as admin. Ran SFC /Scannow, clearing documented appdata\local and programdata files.. AppData\Local\Adobe\OOBE and adobe/aamupdater plus common files adobe\adobeapplicationmanager+OOBE..

References:

Error code 44 

Troubleshoot font activation problems in Creative Cloud

Error code 43 when installing Adobe Creative Cloud

How to fix the issue of Adobe Creative Cloud desktop app not opening or showing a spinning progress wheel

No issues connecting to the 443 ports on the typekit.com/.net

If you go to preferences and then the creative cloud tab, X Enable Adobe Fonts is checked and Greyed out….

Fun day..

Correct answer loriw10107755

Ended up just doing a clean install of windows.

3 replies

loriw10107755
loriw10107755AuthorCorrect answer
Participant
May 8, 2019

Ended up just doing a clean install of windows.

Adobe Employee
May 2, 2019

Hi Lori,

I'm sorry you ran into trouble here. Thanks for trying all that! In our troubleshooting document, there are instructions for sending us CoreSync logs. Would you gather those? We'll look into this further for you.

Cheers,

Ben

Abambo
Community Expert
Community Expert
May 2, 2019

Discussion successfully moved from Adobe Creative Cloud to Adobe Fonts (formerly Typekit)

ABAMBO | Hard- and Software Engineer | Photographer