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stefanf95757781
Known Participant
November 26, 2021
Question

Custom font successfully uploaded on computer 1 - not available on computer 2

  • November 26, 2021
  • 1 reply
  • 155 views

Hello,

I have uploaded a custom client font via adobe creative cloud application on my home-office computer to be able to use it at work and home.
When I went to work my work projects didn´t load the font and reported it missing.
I checked the adobe creative cloud app and the fonts are reported as installed.

So I had to uninstall them on the work-PC and re-uploaded them and then could use the fonts on the work-PC. Now I am back at the home-PC and have the same problem.
Fonts reported as installed but not available to use in any application!?

I thought syncing fonts between workstations is the whole point of uploading my fonts to creative cloud?
Any help appreciated. Thanks



This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
December 6, 2021

Hi Stefanf95757781,

 

We are sorry for the trouble. We would request you to please contact us directly using our contact us page and initiate a chat with our support team so that they can work with you on this issue and identify the problem.

 

Thanks,

Harshika