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Philip35455378t5a5
Participant
May 1, 2025 4:56 PM UTC
Answered

DUNKEL SANS working for you?

I've tried to install Dunkel Sans multiple times (enable/disable/enable) and it doesn't seem to work. 
Does it work for others?

    Tarun Saini
    Tarun SainiCorrect answer
    Community Manager
    May 21, 2025 6:24 PM UTC

    log link:
    https://drive.google.com/file/d/112KOlr64cTqK-V33BfHPGhD2R0CD0JPu/view?usp=sharing

     


    Hi @Philip35455378t5a5,

     

    Thanks for your response. It could be because Dunkel Sans is a Korean font, and Illustrator uses the primary font language for the name in the menu by default.

     

     

    Under Settings > Type, you can change it to always show the names in English
     
     
     
    Let us know if that helps.
     
    Regards,
    Tarun
    View reply

    8 replies

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    May 1, 2025 6:13 PM UTC

    Hi 

    @Philip35455378t5a5

    ,

    Welcome to the community! We're sorry to hear about this. Are you getting any error messages? If so, can you share the screenshot of the error? Please ensure you're on the latest version of the Creative Cloud Desktop app. 

    Did you try activating the font from here- https://adobe.ly/3ENwfjo? Also, check this article and let us know if that helps- https://adobe.ly/44PRlYZ

     

    Regards,

    Tarun

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    Philip35455378t5a5Author
    Participant
    May 1, 2025 6:25 PM UTC

    Thanks Tarun,
    No error messages, and I am activating the font from that link.
    I'm using Adobe Illustrator. After 'activating' the font it does not appear
    available for use.
    The font Dunkel does not appear in other apps as well.

    Thanks

    --
    *Philip Hepler*
    Advanced Artist
    {Mod Note- Personal information has been removed by the Moderator}

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 2, 2025 4:49 PM UTC

    Hello @Philip35455378t5a5,

    Would you mind trying the following steps and checking if it helps:

     

    • Close all Adobe applications
    • Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/44metOO)
    • Reinstall the Creative Cloud Desktop application (https://adobe.ly/42YquY2)
    • Relaunch Illustrator

     

    Looking forward to hearing from you.

     

    Anubhav

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