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C
Charlottegot
Participant
October 26, 2018
Question

Enable to access to fonts.adobe.com/fonts

  • October 26, 2018
  • 1 reply
  • 519 views

Hi,

I recently subscribed to the creative cloud. While doing my Adobe portfolio I started to meet problems with Adobe font (the red bar error with typekit problem....). I realized I'm enable to access to https://fonts.adobe.com/fonts (the page starts loading but nothing on the screen...) so I can't manage my adobe fonts... And I don't know why.

I'm using a Mac OS Sierra 10.13 and Chrome. I tried to use Safari but this is the same problem. I'm pretty new with Adobe font and I don't know how to use.... How can I fix my problem? Is this a problem with my laptop? my account? Am I the only one to have this problem?

Is i t possible to use creative cloud without using adobe font?

Any suggestions will be appreciate Thanks!!

This topic has been closed for replies.

1 reply

B
Adobe Employee
benw525841597154115
Adobe Employee
October 26, 2018

Hi bhhght,

I'm sorry you ran into trouble here. Would you get in touch at https://helpx.adobe.com/contact.html:

- the account email you're using?

- a screenshot of the error?

This will help us figure out what's going on Thanks for your help. Have a great weekend.

Cheers,

Benjamin

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