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Petralit
Participating Frequently
January 5, 2022
Question

Error message in Creative Cloud Services App

  • January 5, 2022
  • 1 reply
  • 713 views

I cannot open "Manage Fonts" in der Creative Cloud Services App on my desktop. Everytime I click on the link a red error message "Fehler!" pops up.

If I try the same in my browser, everything works fine.

What could be the problem?

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 5, 2022

Hi Petralit,

 

Thank you for reaching out and sorry for the trouble. Could you please try the steps suggested in this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html?

 

Let us know if that helps.

 

Thanks,

Harshika 

P
PetralitAuthor
Participating Frequently
January 5, 2022

Thanks for the answer but updating didn't help. Still when I click on "Manags Fonts" (Schriften verwalten) a red error messange "Fehler" pops up and nothing else happens.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 6, 2022

Thanks for trying the solution suggested, Petralit. Could you please share the screenshot of the "About Creative Cloud page" so that we can check the version and also share the details of your operating system?

 

We will try our best to help.

 

Thanks,

Harshika

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