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savagequest
Inspiring
July 25, 2024
Question

Expired fonts, and still have Adobe CC license

  • July 25, 2024
  • 2 replies
  • 1177 views

I keep having this same issue with fonts expiring for no reason. Some I use for projects that may be revisited down the road and cannot use the same fonts when going back to the docs; Illustrator, Photoshop, etc.   

 

Why would fonts expire and how do we know which ones will be forever fonts so we can use them in projects and not worry about replacing them when they retire? 

 

This is frustrating and makes me want to use some other form of font management system because I like to be creative with typography, however, I've been learning that I cannot trust Adobe Fonts to remain available.

 

I would love to find out if the Adobe Font Management system will be stable in the future, or should I switch to something else to continue my work?  My company is also getting frustrated by this as it can be quite time-consuming to constantly keep going back to choose new fonts over and over for some simple projects. 

This topic has been closed for replies.

2 replies

Participant
August 27, 2024

Backup for Adobe Cloud Fonts?
Hi everyone! I’ve developed a small, handy macOS app that lets you easily back up your Adobe Cloud Fonts. If you’re interested, feel free to check it out: Backup for Adobe Cloud Fonts. I’d love to hear your thoughts!

J E L
Community Expert
Community Expert
July 25, 2024

Hi @savagequest, just to be clear, are you talking about when Adobe Fonts expire after you haven’t used them in a certain period of time? Can't you simply renew them?

savagequest
Inspiring
July 25, 2024

Renewing them is working when under "Expiring Soon".  However, "Recently Expired" is where there appears to be a way to renew, or at least there's a renew/refresh function and then all I get is an error message "Font cannot be added due to conflict" (both screenshots below). 

 

I understand the font may be wholly expired and unrestorable, but how do we know this when we first install the fonts and must we constantly update Expiration Dates to keep the fonts we need? There must be a better way of retaining fonts, otherwise, how do I trust the same font will exist when I go back into the project files? 

J E L
Community Expert
Community Expert
July 25, 2024

@savagequest, interesting, I was just looking at that since replying earlier. The “refresh” icon works, and then it resets back to expiring soon for some reason. Seems buggy for sure. But you are right that we should have some indication of if and when an Adobe font we have installed or activated is expiring. But are you finding that an Adobe font is expiring FOREVER (i.e., no longer available through your Adobe CC subscription) or it's only expiring until you reactivate or renew it? There doesn't seem to be any indication of how long you have before a font expires after non-use, either. Is it six months? A year? Longer? I'm going to look into this a bit more, and others may have more insights, too.