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phil93
Participant
August 3, 2020
Answered

Font activiation on a new computer

  • August 3, 2020
  • 2 replies
  • 634 views

I bougth several fonts - for example Frutiger - to use with Office Products.

Order Nr: AD005435146CH

I'm not able to download them with the original link from Adobe: www.adobe.com/store/de/popup/software/download_instructions/

How can I install this fonts on my new Computer?

If I have more than 2 installations: How can I deactivate them? I have the computers no longer.

 

 

 

This topic has been closed for replies.
Correct answer Dov Isaacs

The fonts that you licensed years ago from Adobe are no longer directly licensed by Adobe except as part of the (very expensive) Adobe Font Folio product. The Adobe Fonts service, available with licenses to the Adobe Creative Cloud and Document Cloud products (which temporarily install access to fonts), does not contain most of the fonts of the older Adobe Font Library (i.e., the fonts still available on the Adobe Font Folio).

 

Given that your original purchase from Adobe was a perpetual license to use those fonts, you certainly may install the corresponding font files on your new computer.

 

I think that the problem that you seem to have is that you expect to be able to download those fonts again from Adobe. That is what is not possible anymore. Adobe is under no obligation to indefinitely provide “backup copies” of software products that you licensed long ago; this is common industry practice.

 

What I would recommend is that you retrieve those font files from your backups of your old computer that had those fonts installed and install the fonts from those files on your new computer system. That would solve the problem and is perfectly kosher! You do backup your computer regularly and keep those backups, correct?

 

2 replies

P
phil93Author
Participant
August 29, 2020

Hi Dov

Thanks for your advice! That was a good idea - until now every time I took my fonts from Adobe. But I found them on my computer backup as well.

Have a good time, Philipp

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
August 20, 2020

Hi Phil,

 

Sorry for the delay in response. If you've the paid subscription of Creative Cloud or Adobe Fonts. You should be able to see the fonts here: https://fonts.adobe.com/search?query=Frutiger&utf8=%E2%9C%93 and be able to activate them.

Unfortunately, you won't be able to download the Adobe Fonts in your computer.

 

Please let me know if I misunderstood your ask. I will try my best to help.

 

Thanks,

Harshika

P
phil93Author
Participant
August 28, 2020

Hi Harshika

 

I bought fonts from Adobe to use them in Office Applications (Word). Lots of correspondence with Adobe later... I bought fonts from Adobe in Adobe store that are no longer supportet. So as last point Adobe told me, that I have to "buy" my fonts again through subscription of Creative Cloud. Problems:

- I bought and payed (hundreds of $) for fonts *without expiry date*. Now: "no longer available".

- Not every Font is exactly the same in Creative Cloud; old documents are no longer readable in the original font.

 

Help is needed. Thank you in advance!

Philipp

Dov Isaacs
Dov IsaacsCorrect answer
Legend
August 28, 2020

The fonts that you licensed years ago from Adobe are no longer directly licensed by Adobe except as part of the (very expensive) Adobe Font Folio product. The Adobe Fonts service, available with licenses to the Adobe Creative Cloud and Document Cloud products (which temporarily install access to fonts), does not contain most of the fonts of the older Adobe Font Library (i.e., the fonts still available on the Adobe Font Folio).

 

Given that your original purchase from Adobe was a perpetual license to use those fonts, you certainly may install the corresponding font files on your new computer.

 

I think that the problem that you seem to have is that you expect to be able to download those fonts again from Adobe. That is what is not possible anymore. Adobe is under no obligation to indefinitely provide “backup copies” of software products that you licensed long ago; this is common industry practice.

 

What I would recommend is that you retrieve those font files from your backups of your old computer that had those fonts installed and install the fonts from those files on your new computer system. That would solve the problem and is perfectly kosher! You do backup your computer regularly and keep those backups, correct?

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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