Skip to main content
ericgordon
Inspiring
April 29, 2020
Answered

Font Bureau Fonts Being Retired—Awesome!

  • April 29, 2020
  • 19 replies
  • 236604 views

Look, there are much more important things going on in the world but this whole practice of Adobe Fonts euphemistically “retiring” entire libraries of fonts is absolutely ridiculous. This practice destroys whatever implied reliability this service may have had. The Font Bureau library specifically added a ton of value and removing it severely undermines this.

 

I totally get that relationships and contracts with third parties can change, but Adobe should not make the customers suffer for their inability to support the platforms they create. I don't know what the answer is here, but I know the current arrangement ain’t it.

Correct answer Dov Isaacs

There is no question that the so-called “retirement” of fonts from the Adobe Fonts service is a major inconvenience to our customers who designed content using those fonts.

 

Some points to consider:

 

(1)    Any “kits” for web page use that are currently active for a particular account using those “retired” fonts will still be available for the accounts that created and still use them.

 

(2)    The good news is that these fonts are available from the source font foundries directly and as mentioned in this thread, some discounts are being offered by those font foundries for a limited time, at least for desktop usage.

 

(3)    It was not Adobe's decision to no longer offer those fonts. Within Adobe, there was and still is great angst about this situation. The type foundries in question made their own business decision to no longer offer their fonts via the Adobe Fonts service, presumably believing that they could increase their own revenue by only offering them via direct licensing and with a different business model and licensing terms than was available via the Adobe Fonts service. For better or worse, Adobe has no way of forcing a type foundry to indefinitely continue to participate in the Adobe Fonts service.

 

(4)    Adobe didn't delay notification of the end of availability of the fonts in question. Notification to affected customers could/should have been better and preferably personalized, but Adobe wasn't trying to hide anything here.

 

From a personal point of view, I too would be very disappointed if I chose a one or more fonts or font families from Adobe Fonts for use as standard fonts for my traditional publishing and my web pages and that were later no longer available via that service. On the other hand, and again this is my personal perspective, if I or an organization I represented were to depend that much on said fonts for a longer term, I would pretty much consider the Adobe Fonts service not only as a great, no additional cost tryout medium, but also as a prelude to getting a perpetual license directly from the foundry to avoid unavailability in the future.

 

19 replies

Participant
September 1, 2026

Been in the font business for near 50 years, knowing many people at Adobe. I never heard of you and have no idea why you decided to comment on an issue you either know nothing about, or were told non-factual information by others. 

Adobe was given 30 days to decide if they would maintain the agreement from the first year of our licensing to Adobe, or cut the payments by 90% as they informed us at Font Bureau. We said no to that, and gave them legal notice, according to the contract to remove our fonts. 

They argued, dragged their feet, and took 60 days to effect the removal. None of this was a surprise to us as Adobe had a long history of aggressive behavior towards our company nad all independent type founders. 

Adobe wanted a monopoly and said so in 1990, but you were not there, and obviously should have stood down on this topic. 

David Berlow

 

Community Expert
September 2, 2026

I'm not sure how this old discussion thread got bumped, but it is still an interesting topic. I think many Adobe CC subscribers may assume all the typefaces hosted at the Adobe Fonts website are owned by Adobe when that is clearly not the case.

I remember being disappointed when the collection of Font Bureau typefaces was pulled from Adobe Fonts. However, I didn't question why the type collection was removed. I figured it had to be some sort of contractual dispute. Nothing I could do about it. Venting about the issue online wouldn’t make any difference.

From the outset I understood Adobe Fonts (formerly known as Typekit) was a Netflix-style typeface service. New type families can arrive in the service and others may disappear. It would be foolish for anyone to count on any type families at Adobe Fonts staying permanently -or even counting on the Adobe Fonts service to continue running many years into the future. If someone is using a certain type family as a fundamental part of their company branding or some other critical purpose they need to buy a copy of that type family or switch to something legally available for free.

Not every type company posts type families at Adobe Fonts in the same manner. Some companies may offer a limited selection of fonts from a type family rather than offer the complete family of fonts. Helvetica Neue is an example recently discussed in another thread here.

It seemed a bit confusing, but also a pleasant surprise to me, that some type families previously offered at Adobe Fonts under the Font Bureau banner returned later via their own designers or other type companies who bought rights to certain typefaces -such as Agency FB.

As an ordinary graphics person, I have more bad feelings toward Monotype. It looks like they're doing a whole lot more to create a monopoly over the digital type industry than what Adobe has been managing to do. Monotype has been gobbling up other type foundries for more than 20 years. They became even more aggressive with acquisitions over the past decade. A private equity company took over Monotype in 2019. Monotype bought out the most popular online type stores (MyFonts.com. Fonts.com, FontShop, etc.). The deep introductory discounts on new type families disappeared. Prices on many existing families rose considerably. I also noticed certain type companies pulled their fonts from those stores.

Prior to Monotype buying MyFonts.com I would buy one or more type families a month there, sometimes even more. Since then my buying activity there has dropped off to almost nothing. That makes me more reliant on services like Adobe Fonts or what's available at Google Fonts. I can still occasionally find some decent deals on digital type, but I have to search harder for it at smaller individual type company web sites rather than going to fonts stores like MyFonts.

I can't help but think Monotype's moves have also stifled new type development. I bought copies of Helvetica Now and Helvetica Now Variable when they were first released (and priced a lot lower than what they are now). I've all but given up hope on another version of Helvetica Now that offers a normal to extended width variable version that would expand upon the Neue styles from the 1980's.

From my limited perspective the situation does not look great for typeface designers or type customers.

Participant
June 25, 2020

Agreed. I think this is unacceptable tbh! I'm using the Poynter Display font for a book which is still in the works. No notification whatsoever on why this font suddenly isn't available anymore. How do I explain this to our client? Would love to hear how I could tackle this, or if someone has a suggestion for a comparable font!

ericgordon
Inspiring
June 25, 2020

Freight will get you in the neighborhood.

https://fonts.adobe.com/fonts/freight

Participant
June 25, 2020

Thanks Eric, that's the one I found to be the most fitting alternative as well.

AnnikaE360
Participating Frequently
June 19, 2020

Okay. So I didn't get a warning email. Perhaps because I'm not subscribed. Either way, I deem this a fail on Adobe's communication surrounding this issue.

 

The font we were using on DOZENS of package designs for a very large client just simply disappeard today... with no warning... at the 11th hour, as we're getting ready to go to press. I got on a 'support' chat with Adobe and was greeted by the most unhelpful, unapologetic and downright rude person I've ever dealt with.

 

I'd like to know what plans are in place to future proof this type of situation. This is not okay. I understand that if some partnerships dissolve, it's out of Adobe's hands, but there's gotta be some sort of management in place for this. It's like the rug was pulled out from underneath us with ZERO accountablity.

Participant
September 1, 2026

Just for the record, Font Bureau gave Adobe the required 30 day notice to remove our fonts, and they took 90 days. So any failure to notify users was Adobe trying to strong-arm Font Bureau out of its decision. 

That decision was reached after Adobe failed in a promise to introduce multi-user licensing, and then unilaterally cut Font Bureau’s royalties by 90%. They thus proved they do not serve anyone but the share holders.

I’m not a share holder, and neither are most users. 

Dov Isaacs
Dov IsaacsCorrect answer
Legend
June 14, 2020

There is no question that the so-called “retirement” of fonts from the Adobe Fonts service is a major inconvenience to our customers who designed content using those fonts.

 

Some points to consider:

 

(1)    Any “kits” for web page use that are currently active for a particular account using those “retired” fonts will still be available for the accounts that created and still use them.

 

(2)    The good news is that these fonts are available from the source font foundries directly and as mentioned in this thread, some discounts are being offered by those font foundries for a limited time, at least for desktop usage.

 

(3)    It was not Adobe's decision to no longer offer those fonts. Within Adobe, there was and still is great angst about this situation. The type foundries in question made their own business decision to no longer offer their fonts via the Adobe Fonts service, presumably believing that they could increase their own revenue by only offering them via direct licensing and with a different business model and licensing terms than was available via the Adobe Fonts service. For better or worse, Adobe has no way of forcing a type foundry to indefinitely continue to participate in the Adobe Fonts service.

 

(4)    Adobe didn't delay notification of the end of availability of the fonts in question. Notification to affected customers could/should have been better and preferably personalized, but Adobe wasn't trying to hide anything here.

 

From a personal point of view, I too would be very disappointed if I chose a one or more fonts or font families from Adobe Fonts for use as standard fonts for my traditional publishing and my web pages and that were later no longer available via that service. On the other hand, and again this is my personal perspective, if I or an organization I represented were to depend that much on said fonts for a longer term, I would pretty much consider the Adobe Fonts service not only as a great, no additional cost tryout medium, but also as a prelude to getting a perpetual license directly from the foundry to avoid unavailability in the future.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
ericgordon
Inspiring
June 18, 2020

Thanks for the candid response, Dov. Not long after my initial post, I learned that the foundries decided to pull their faces from Adobe Fonts for the reasons you outlined here. I get it. It sucks, but I get it.

 

Adobe dropped the ball on two fronts:

 

First, the initial messaging about the dropped libraries was vague and sugar-coated. Not that it should have engaged in finger-pointing/sh*t-flinging, but a more transparent explanation of the foundries’ rationale for pulling their libraries would have prevented a lot of the initial fuss. A joint statement from both Font Bureau and Adobe Fonts would have gone a long way.

 

Secondly, and more fundamentally, is the unsteady ground upon which Adobe Fonts is built. Services carry the expectation of reliability. If there’s no guarantee that typeface you use today will be there tomorrow, I sure as hell wouldn’t describe the service as “reliable.”

 

Adobe Fonts is marketed as “quality fonts at your fingertips” and not as a “tryout medium.” If AF can’t negotiate fair deals with foundries to ensure their perpetual availability, then the messaging absolutely needs to reflect that.


Thanks for listening.

Participant
June 14, 2020

This is really annoying. I am using a font from FontBureau on a project during this year. I had made several publications and there are more on the way. So, to get the font I need to pay extra money to buy it from FontBureau. This is not acceptable at all. If I knew this in advance I won´t pick a font from FontBureau. They should extend the remaining period for using those fonts.
Giving a discount to pay the fonts is not the answer!
Also, I don´t get a way to make my complaint!
Adobe, please, review you way of working! 

philipn50745170
Participant
June 9, 2020

Yes, the remaining Frere-Jones Type selections are not helpful. I keep researching replacements for editorial body text fonts that we’re losing. Type it into Adobe Fonts: zero results. Type it into Font Bureau, and it's one after another: Benton, Bureau, Farnham, Franklin, Poynter ....  

danitosan
Inspiring
June 4, 2020

Today I'm saddly surprised by this news. Tomorrow I'll be furious.

Because I just don't know in how many projects I'm currenlty using a Font Bureau font, I love their fonts. And I know that tomorrow, or next month, a client will ask me for a new design based on the last one we did and I don't what I'm gonna do. 

Doing this is a horrible move by Adobe, not their first one. And I won't forget it next year when my suscription will be renewed.

kpossibles
Known Participant
June 4, 2020
FYI I heard that Font Bureau is offering a 40% sale with code TYPEGOESON.
I'm not sure how long it will last though.
philipn50745170
Participant
June 9, 2020

TYPEGOESON code at FontBureau.TypeNetwork.com is working as of June 9.

kpossibles
Known Participant
June 1, 2020

I actually have several fonts from them activated, but Adobe never sent me an email update about those fonts getting removed... I had to hear it from another person that I knew. Only a tiny portion of their fonts will still be available: https://fonts.adobe.com/foundries/frere-jones-type

Participant
May 4, 2020

Let's just bump this back up to the top of the forum, shall we.

Reminder, Adobe: this is an unamanageable situation for business users and people working in branding. If fonts are gonna be removed, we need proactive notification much further in advance than you're currently providing.