Font conflict INSIDE Adobe Fonts – OpenType PS vs OpenType TT

Question

Helping a coworker on a file today that uses an Adobe Font, and when I activated the font from Adobe Fonts I got overset text. Digging into this, I found that when I activate the font, it shows up as OpenType - TT in my font manager, but OpenType - PS in hers. The Font Sense numbers are different. How is it possible that Adobe Fonts is activating two different versions of the same font?

This is hers

This is mine.

This is not the first time this overset text issue has appeared on this brand but it's the first time I've tracked the issue to Adobe Fonts itself. Any ideas about what's going on here and how to make sure Adobe activates the same Font Sense version for both of us?

Bobby Henderson · Answer

Are the two different computers involved both on the same computing platform? Is it possible one computer could have duplicate font files already installed?

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