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omg651
Participating Frequently
August 13, 2021
Question

Font says activated, but not appearing in apps

  • August 13, 2021
  • 2 replies
  • 192 views

I have checked on the Adobe website and clicked "activate",  I get the notice that it was activated. I did this while logged into Creative Cloud. 

Not showing up.

 

I go to Creative Cloud and under Fonts I see that it's activated. 

Not showing up. 

 

I log out of CC and log back in. 

Not showing up. 

 

I restart the computer. 

Not showing up. 

 

I update my operating system. 

Not showing up. 

 

I look in my Font Book on my mac, it's not there either. 

 

What am I doing wrong??? 

 

 

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 14, 2021

    After syncing my font to CC Libraries, I can usually see the Fonts in my respective CC Apps such as Photoshop, Illustrator or InDesign.

    • In which Creative Cloud desktop app are you attempting to use Adobe Fonts?
    • Which font is it?

     

    Nancy O'Shea— Product User & Community Expert
    omg651
    omg651Author
    Participating Frequently
    August 13, 2021

    I discovered what is happening - after I activated the font, the font name changed. That's why it wasn't showing up in alphabetical order!