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Fonts are deactivating instead of activating

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I'm trying to install the Adobe Caslon family of fonts for a class and while fonts.adobe.com tells me it's activating, a popup from Creative Cloud Desktop says the font is DEactivating, even though it has never previously been present on my computer. I did the usual troubleshooting and the problem is persisting. Any ideas?

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I have the same issue.. did you end up finding a solution?

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chrystalw92326235

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The short answer is no. They don't care about solving this issue nor responding.

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chrystalw92326235

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I have this same problem and they never gave me a solution to it. Have fun trying to get help. It's frustrating.

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